Visa customers able to swipe cards again after temporary outage

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TORONTO — A nationwide Visa outage appeared to be resolved by Monday night as the credit card company said a network issue at a third-party processor was to blame.The problem, Visa said, did not lie with the Visa network.A Visa spokeswoman said a power outage at payment processor Tsys resulted in the failure of some payment transactions.The company said it provided back up processing assistance where possible until operations returned to normal.Royal Bank of Canada (TSX:RY) and TD Canada Trust (TSX:TD) were among the big banks who had said their customers were being affected by the outage. Some self-serve transaction systems were also affected.Both banks confirmed their Visa cards were working again by Wednesday night, delivering the news through their official Twitter accounts.Hundreds of credit card users across the country took to the social media website earlier in the day to complain that their cards were being declined when they tried to use them.Here’s a sampling of what people were saying:Go to pay for groceries, apparently #Visa isn’t working.. anywhere #wtf #wasntaware — Renaye Quinn (@RenayeQ) January 28, 2013IS ANYONE ELSE TRIPPIN OVER VISA BEING DOWN ??!! #winnipeg #visa #Canada — chéylene (@cheybeybey) January 28, 2013Nationwide #visa outage! Better take out some cash… — Jill Wise (@Jill_Wise) January 28, 2013haha good thing im with #Mastercard. #Visa is letting people down #icanstillshopyoucant — Lauren Irwin (@Lowinn3) January 28, 2013Eek why must #Visa be down? I have bikinis that need to be purchased !! — MD(@MeaghanDeeth) January 28, 2013I love Twitter. My #VISA card isn’t working and couldn’t get through to bank via phone. Twitter tells me it’s a Canada-wide outage — Noreen (@noree_een) January 28, 2013Wow #Visa goes down and all hell breaks lose across Canada — Joe Pratap (@Joepratap) January 28, [email protected] My paypal is connected to the same credit card. I’ll wait and try again later. 🙂 Hope a Canada-wide visa outage won’t last long. — Shelley Chen (@shelleychn) January 28, 2013

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